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| Ttile：The customers praise for the on-line test and product tracking service of Gong-chang.| Read：2117 | Time： 2011-12-2 |
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21 century is the era of new economy which essentially belongs to the service economy. Service value becomes more and more important. The enterprise profoundly know to " the core values of taking the customer as the center " and focus on "customer's satisfaction is our goal".
In line with the mutual benefit and win-win cooperation principle, the company set up a professional and technical service team for product after-sales, which consists of several experienced technical engineers. They go to each big steel enterprise by means of on-line test and product tracking service, providing the most timely and excellent technical service for iron & steel enterprises.
This team is not only taking major responsibility for the treatment of difficult problems, but also playing a bridge role between company and clients. As a service organization, the company meet the needs of clients in the first time with the most powerful technical support, and discover different technical difficulties in different clients, look for different breakthrough points, solve different technical barriers and finally provide specific products with good quality in the view of different production technology condition so as to achieve the best cooperative relationship of supply and demand.
In the service process, the good cooperative relationship appears between company and clients. Meanwhile, in the constant communication and practice, we’ve also made rapid progress, mastered the skills, grown and enriched experience, promoted service level, and avoided the possible rolling accidents many times, taken them down to the minimum to avoid the unnecessary loss and won trust from the market.
The service is not a pronoun as the times is developing. It has become a indispensable new force in the market economy system. We’ll firm confidence, avoid arrogance and put more effort to face the changing economic pattern and contribute for win-win cooperation and steel soar.
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